We accompany you to hospitals and clinics across Hangzhou, translating medical details accurately and handling every step of the process. Whether you're a tourist, expat, or student — we've got you covered.
Going to a hospital in a foreign country can be overwhelming. We handle the details so you can focus on getting better.
Accurate translation of your symptoms, doctor's diagnosis, medication instructions, and test results.
We help you find the right hospital and department, and book the right specialist for your needs.
We handle registration cards, queuing, payment, and picking up prescriptions — you just follow along.
Get your test results and diagnosis translated into clear English for you and your doctor back home.
Arriving in Hangzhou? We'll meet you at the airport or train station and take you to your hospital or hotel.
One meal during your visit day — whether it's a hospital-area lunch or a local Hangzhou specialty dinner.
Getting started is easy. Here's what happens after you reach out.
Send us an email or fill out the booking form. Describe your symptoms or what kind of doctor you need.
We recommend the right hospital and doctor, book the appointment, and confirm the time with you.
Your escort meets you at the airport, station, or hospital, translates everything, and handles all the logistics.
Hangzhou is home to some of China's best hospitals, with convenient access from Shanghai and across the Yangtze River Delta.
Sir Run Run Shaw Hospital, First Affiliated Hospital, and other top-rated facilities.
45 min by high-speed train from Shanghai. Direct flights to major Asian cities.
Home to Zhejiang Chinese Medical University — excellent for traditional Chinese medicine.
Familiar with every major hospital system in the city — and how to navigate them.
General medicine, surgery, international services
Comprehensive tertiary care, all specialties
General practice, emergency care
Traditional Chinese medicine, acupuncture
Central location, walk-in & appointments
Pediatric care for children of all ages
Real feedback from expats and travelers we've helped in Hangzhou.
"I came down with a bad stomach flu while visiting Hangzhou on business. I found this service online and they had someone at my hotel within an hour. The translator was professional and made the whole hospital visit stress-free. Worth every dollar."
"I've been living in Hangzhou for two years and this is my go-to whenever I need to see a doctor. My escort, Lisa, knows the system inside out — she even remembered my allergy history from my first visit. So much better than trying to Google Translate my way through a hospital."
Quick answers to what most people want to know first.
We can usually arrange an escort for the next day, and sometimes even same-day for urgent cases. For non-urgent appointments with specialists, we recommend booking 2-3 days in advance since popular doctors fill up quickly. Just send us an email and we'll let you know what's available.
Most major hospitals in Hangzhou accept Alipay and WeChat Pay, and some accept international credit cards. If you don't have a Chinese payment app, we can help you set it up or guide you to the cash payment window. We always recommend carrying some cash just in case, but most hospitals have multiple payment options now.
Absolutely. We can help you collect your medical records, translate them into English, and arrange appointments with additional specialists for a second opinion. Many of our clients use this service before deciding on a major treatment or surgery.
For true emergencies, please call 120 (Chinese emergency number) first. Then contact us — we can meet you at the hospital emergency department to help translate and navigate the process.
Yes! We work with excellent dental clinics and TCM hospitals in Hangzhou. Dental work is particularly popular — the quality is high and prices are much lower than in the US or Europe. For TCM, we can recommend clinics with English-speaking doctors or provide translation during your visit.
Send us an email or fill out the booking form — we usually reply within a few hours.